Difficulties in accessing basic services is a problem that afflicts many countries, especially those that are in developing process, where the most vulnerable population is rural. This situation generates problems that substantially affect proper development of human beings and their fundamental relationships, such as family relationships. The objective of this research was to analyze the perceptions of rural families in the municipality of La Vega, regarding the right and access to basic services and the scope that this access has in the physical, emotional, intellectual and social development of their members. The research paradigm used was the interpretive hermeneutic, with a qualitative approach and a phenomenological research method. The convenience sampling technique was used, and the research instrument was the semi-structured in-depth interview, which was validated by expert peers. Among the main findings are that there is no clear concept of what a citizen's right is and therefore an example is used, in this case housing, public service, education or health, among others. Understanding of civic duty is defined as good behavior in general. The predominant home services are water and electricity; the one most needed in times of pandemic is the internet. In conclusion, rural families in the municipality of La Vega perceive a slight dependency relationship between the physical, emotional, intellectual and social development of their members, with access to basic public services as a fundamental right.