{"id":58,"date":"2022-05-20T21:44:39","date_gmt":"2022-05-20T21:44:39","guid":{"rendered":"https:\/\/www.fesc.edu.co\/micrositios\/pqrs\/?page_id=58"},"modified":"2025-08-06T23:12:30","modified_gmt":"2025-08-06T23:12:30","slug":"inicio","status":"publish","type":"page","link":"https:\/\/www.fesc.edu.co\/micrositios\/pqrs\/","title":{"rendered":"Inicio"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"58\" class=\"elementor elementor-58\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-485ed19 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"485ed19\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9d81c2b\" data-id=\"9d81c2b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19befb8 elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-image-carousel\" data-id=\"19befb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carrusel de im\u00e1genes\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper swiper-image-stretch\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 de 1\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.fesc.edu.co\/micrositios\/pqrs\/wp-content\/uploads\/sites\/8\/2023\/06\/slider-PQRS.jpg\" alt=\"\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-b5d6aee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b5d6aee\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cf75cc9\" data-id=\"cf75cc9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33589b9 elementor-widget elementor-widget-text-editor\" data-id=\"33589b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">El sistema busca que los integrantes de la comunidad acad\u00e9mica FESC y la ciudadan\u00eda en general, puedan comentarnos con el debido respeto sus opiniones, inquietudes, quejas, reclamos y dem\u00e1s aspectos que intervienen en la prestaci\u00f3n del servicio y de esta manera puedan ser tramitadas oportunamente<\/span><\/p><p><span style=\"font-weight: 400;\"><br><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Las comunicaciones recibidas mediante este Sistema PQRS, son radicadas por la Oficina de Gesti\u00f3n de Calidad, quien determinar\u00e1 qu\u00e9 \u00e1rea debe dar respuesta.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">El tr\u00e1mite puede ser directo cuando el asunto es susceptible de an\u00e1lisis y respuesta por parte de dicha oficina, o sujeto a traslado, cuando por su materia o naturaleza se requiere la intervenci\u00f3n y respuesta por parte de otra \u00e1rea.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-e0b744f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e0b744f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a84548d\" data-id=\"a84548d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b1a8973 elementor-widget elementor-widget-image\" data-id=\"b1a8973\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.fesc.edu.co\/micrositios\/pqrs\/wp-content\/uploads\/sites\/8\/2022\/05\/somos-fesc.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-072fa93 elementor-widget elementor-widget-accordion\" data-id=\"072fa93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7531\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7531\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Petici\u00f3n<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7531\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7531\"><p><span style=\"font-weight: 400;\">Escrito presentado con el fin de solicitar informaci\u00f3n sobre alg\u00fan asunto de inter\u00e9s o consulta relacionada con la Universidad.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7532\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7532\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Queja<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7532\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7532\"><p><span style=\"font-weight: 400;\">Manifestaci\u00f3n de protesta, censura, descontento o inconformidad que formula una persona con relaci\u00f3n a sus servicios o sus procesos de gesti\u00f3n.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7533\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7533\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Reclamo<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7533\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7533\"><p><span style=\"font-weight: 400;\">Es todo derecho que tiene toda persona de exigir, reivindicar o demandar una soluci\u00f3n particular referente a la prestaci\u00f3n indebida de un servicio o a la falta de atenci\u00f3n de una solicitud que se considera por parte del usuario como incompleta, injusta o ausente de lo previamente acordado o esperado.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7534\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-7534\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Sugerencia<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7534\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-7534\"><p><span style=\"font-weight: 400;\">Manifestaci\u00f3n de una idea o propuesta para mejorar el servicio o la gesti\u00f3n de la Universidad.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7535\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-7535\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Felicitaci\u00f3n<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7535\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-7535\"><p><span style=\"font-weight: 400;\">Expresi\u00f3n o declaraci\u00f3n positiva en las que la persona reconoce que percibe un buen servicio y que se siente satisfecho con el mismo.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-de36763\" data-id=\"de36763\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb74ca1 elementor-widget elementor-widget-text-editor\" data-id=\"bb74ca1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong>Buz\u00f3n para tr\u00e1mites PQRS<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c59d32f elementor-widget elementor-widget-text-editor\" data-id=\"c59d32f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Utilice este formulario para enviar sus inquietudes relacionadas con la prestaci\u00f3n del servicio. Con el fin de darle oportuna respuesta, agradecemos suministrar los siguientes datos: <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80e5c68 elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-shortcode\" data-id=\"80e5c68\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f11-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"11\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/micrositios\/pqrs\/wp-json\/wp\/v2\/pages\/58#wpcf7-f11-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"11\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f11-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:11,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;-1&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;-1&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Si&quot;}]},{&quot;then_field&quot;:&quot;-1&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;-1&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;No&quot;}]},{&quot;then_field&quot;:&quot;Check-Usuario-Empresa&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;Tipo-Usuario&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Empresa&quot;}]},{&quot;then_field&quot;:&quot;Check-Usuario-Estud&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;Tipo-Usuario&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Estudiante&quot;}]},{&quot;then_field&quot;:&quot;Check-Usuario-Egres&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;Tipo-Usuario&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Egresado&quot;}]},{&quot;then_field&quot;:&quot;Check-Usuario-Funcionario&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;Tipo-Usuario&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Funcionario FESC&quot;}]},{&quot;then_field&quot;:&quot;Check-Usuario-Cuidadano&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;Tipo-Usuario&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Ciudadano&quot;}]},{&quot;then_field&quot;:&quot;Check-Usuario-Docente&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;Tipo-Usuario&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Docente&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:&quot;20&quot;,&quot;animation_outtime&quot;:&quot;20&quot;,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:&quot;&quot;}}\" \/>\n<\/fieldset>\n<p><label> Tipo de Usuario<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Tipo-Usuario\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"Tipo-Usuario\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"Estudiante\">Estudiante<\/option><option value=\"Docente\">Docente<\/option><option value=\"Funcionario FESC\">Funcionario FESC<\/option><option value=\"Egresado\">Egresado<\/option><option value=\"Ciudadano\">Ciudadano<\/option><option value=\"Empresa\">Empresa<\/option><\/select><\/span> <\/label>\n<\/p>\n<div data-id=\"Check-Usuario-Estud\" data-orig_data_id=\"Check-Usuario-Estud\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p><label> Tipo de Documento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"TipoDocumento\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"TipoDocumento\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"Tarjeta de Identidad\">Tarjeta de Identidad<\/option><option value=\"C\u00e9dula\">C\u00e9dula<\/option><option value=\"Pasaporte\">Pasaporte<\/option><option value=\"C\u00e9dula de \n    Extranjer\u00eda\">C\u00e9dula de \n    Extranjer\u00eda<\/option><\/select><\/span> <\/label><br \/>\n<label> N\u00famero de Documento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"number1\" \/><\/span> <\/label><br \/>\n<label> Nombre Completo<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name1\" \/><\/span> <\/label><br \/>\n<label> Programa al que pertenece<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"program1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"program1\" \/><\/span> <\/label><br \/>\n<label> Correo Electr\u00f3nico<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email1\" \/><\/span> <\/label><br \/>\n<label> Tel\u00e9fono<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telef1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telef1\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div data-id=\"Check-Usuario-Funcionario\" data-orig_data_id=\"Check-Usuario-Funcionario\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p><label> Tipo de Documento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"TipoDocumento\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"TipoDocumento\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"Tarjeta de Identidad\">Tarjeta de Identidad<\/option><option value=\"C\u00e9dula\">C\u00e9dula<\/option><option value=\"Pasaporte\">Pasaporte<\/option><option value=\"C\u00e9dula de \n    Extranjer\u00eda\">C\u00e9dula de \n    Extranjer\u00eda<\/option><\/select><\/span> <\/label><br \/>\n<label> N\u00famero de Documento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number2\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"number2\" \/><\/span> <\/label><br \/>\n<label> Nombre Completo<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name2\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name2\" \/><\/span> <\/label><br \/>\n<label> Correo Electr\u00f3nico<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email2\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email2\" \/><\/span> <\/label><br \/>\n<label> Tel\u00e9fono<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telef2\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telef2\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div data-id=\"Check-Usuario-Egres\" data-orig_data_id=\"Check-Usuario-Egres\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p><label> Tipo de Documento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"TipoDocumento\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"TipoDocumento\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"Tarjeta de Identidad\">Tarjeta de Identidad<\/option><option value=\"C\u00e9dula\">C\u00e9dula<\/option><option value=\"Pasaporte\">Pasaporte<\/option><option value=\"C\u00e9dula de \n    Extranjer\u00eda\">C\u00e9dula de \n    Extranjer\u00eda<\/option><\/select><\/span> <\/label><br \/>\n<label> N\u00famero de Documento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number3\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"number3\" \/><\/span> <\/label><br \/>\n<label> Nombre Completo<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name3\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name3\" \/><\/span> <\/label><br \/>\n<label> Programa al que pertenece<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"program2\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"program2\" \/><\/span> <\/label><br \/>\n<label> Correo Electr\u00f3nico<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email3\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email3\" \/><\/span> <\/label><br \/>\n<label> Tel\u00e9fono<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telef3\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telef3\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div data-id=\"Check-Usuario-Cuidadano\" data-orig_data_id=\"Check-Usuario-Cuidadano\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p><label> Tipo de Documento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"TipoDocumento\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"TipoDocumento\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"Tarjeta de Identidad\">Tarjeta de Identidad<\/option><option value=\"C\u00e9dula\">C\u00e9dula<\/option><option value=\"Pasaporte\">Pasaporte<\/option><option value=\"C\u00e9dula de \n    Extranjer\u00eda\">C\u00e9dula de \n    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aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email4\" \/><\/span> <\/label><br \/>\n<label> Tel\u00e9fono<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telef4\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telef4\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div data-id=\"Check-Usuario-Empresa\" data-orig_data_id=\"Check-Usuario-Empresa\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p><label> Tipo de Documento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"TipoDocumento\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"TipoDocumento\"><option value=\"Nit\">Nit<\/option><\/select><\/span> <\/label><br \/>\n<label> N\u00famero de Documento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number5\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"number5\" \/><\/span> <\/label><br \/>\n<label> Razon Social<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name5\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name5\" \/><\/span> <\/label><br \/>\n<label> Correo Electr\u00f3nico<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email5\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email5\" \/><\/span> <\/label><br \/>\n<label> Tel\u00e9fono<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telef5\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telef5\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div data-id=\"Check-Usuario-Docente\" data-orig_data_id=\"Check-Usuario-Docente\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p><label> Tipo de Documento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"TipoDocumento\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"TipoDocumento\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"Tarjeta de Identidad\">Tarjeta de Identidad<\/option><option value=\"C\u00e9dula\">C\u00e9dula<\/option><option value=\"Pasaporte\">Pasaporte<\/option><option value=\"C\u00e9dula de \n    Extranjer\u00eda\">C\u00e9dula de \n    Extranjer\u00eda<\/option><\/select><\/span> <\/label><br \/>\n<label> N\u00famero de Documento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number6\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"number6\" \/><\/span> <\/label><br \/>\n<label> Nombre Completo<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name6\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name6\" \/><\/span> <\/label><br \/>\n<label> Programa al que pertenece<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"program6\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"program6\" \/><\/span> <\/label><br \/>\n<label> Correo Electr\u00f3nico<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email6\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email6\" \/><\/span> <\/label><br \/>\n<label> Tel\u00e9fono<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telef6\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telef6\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<p><label> Asunto<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-subject\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"Petici\u00f3n\">Petici\u00f3n<\/option><option value=\"Queja\">Queja<\/option><option value=\"Reclamo\">Reclamo<\/option><option value=\"Sugerencia\">Sugerencia<\/option><option value=\"Felicitaci\u00f3n\">Felicitaci\u00f3n<\/option><\/select><\/span> <\/label><br \/>\n<label> Tu mensaje<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label><br \/>\n<label> Adjuntar Archivo (Opcional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Archivo\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"Archivo\" \/><\/span> <\/label>\n<\/p>\n<p><label> Pol\u00edticas de privacidad <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Acepto\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"Acepto\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> Acepto <br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb202d2 elementor-widget elementor-widget-spacer\" data-id=\"bb202d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59de149 elementor-widget elementor-widget-text-editor\" data-id=\"59de149\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Al entregar sus datos, usted nos autoriza para agregarlo en nuestra base de datos, contactar y enviar informaci\u00f3n, acorde a la Ley 1581 de 2012 reglamentada por el Decreto 1377 de 2013. Conozca m\u00e1s sobre la\u00a0<\/span><span style=\"color: #8e0606;\"><em><a style=\"color: #8e0606;\" href=\"https:\/\/www.fesc.edu.co\/portal\/index.php\/normatividad\/politica-proteccion-datos\"><b>Pol\u00edtica de Protecci\u00f3n de Datos<\/b><\/a><\/em><\/span><\/p><p><span style=\"font-weight: 400;\">Los tiempos de respuesta se regir\u00e1n por lo establecido en la Ley 1755 de 2015 y las\u00a0<\/span><span style=\"color: #8e0606;\"><em><b><a style=\"color: #8e0606;\" href=\"http:\/\/200.119.89.147\/calidad\/SUBPROCESOS\/4.%20GESTION%20DE%20CALIDAD\/SERVICIO_CLIENTE\/DOCUMENTOS\/POLITICAS.pdf\">Pol\u00edticas de Atenci\u00f3n al Cliente de la FESC<\/a><\/b><\/em><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>El sistema busca que los integrantes de la comunidad acad\u00e9mica FESC y la ciudadan\u00eda en general, puedan comentarnos con el debido respeto sus opiniones, inquietudes, quejas, reclamos y dem\u00e1s aspectos que intervienen en la prestaci\u00f3n del servicio y de esta manera puedan ser tramitadas oportunamente Las comunicaciones recibidas mediante este Sistema PQRS, son radicadas por&hellip; <a class=\"more-link\" href=\"https:\/\/www.fesc.edu.co\/micrositios\/pqrs\/\">Seguir leyendo <span class=\"screen-reader-text\">Inicio<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-58","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/www.fesc.edu.co\/micrositios\/pqrs\/wp-json\/wp\/v2\/pages\/58","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fesc.edu.co\/micrositios\/pqrs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fesc.edu.co\/micrositios\/pqrs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fesc.edu.co\/micrositios\/pqrs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fesc.edu.co\/micrositios\/pqrs\/wp-json\/wp\/v2\/comments?post=58"}],"version-history":[{"count":6,"href":"https:\/\/www.fesc.edu.co\/micrositios\/pqrs\/wp-json\/wp\/v2\/pages\/58\/revisions"}],"predecessor-version":[{"id":356,"href":"https:\/\/www.fesc.edu.co\/micrositios\/pqrs\/wp-json\/wp\/v2\/pages\/58\/revisions\/356"}],"wp:attachment":[{"href":"https:\/\/www.fesc.edu.co\/micrositios\/pqrs\/wp-json\/wp\/v2\/media?parent=58"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}